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Latest News from DHS

RSS News from DHS

  • DHS Call Center having Technical Difficulties
    The DHS Call Center is experiencing technical difficulties today, Wednesday, March 3, 2021. While our staff are taking as many calls as possible, you may encounter issues when calling 1-855-MY-RIDHS. Please be assured we are working to resolve the issue as soon as possible, and we apologize for...
  • NEW: SNAP Increases Being Issued in March
    Since March 2020, SNAP households that weren't already receiving the maximum SNAP benefit amount for their household size received an increase to their benefits to bring them to the maximum amount. The federal government approved a similar increase for March 2021. On or about March 3rd,...
  • A Change to DHS Call Center Hours
    The Rhode Island Department of Human Services (DHS) is announcing new Call Center hours Monday through Friday (except holidays) that will start on Monday, February 22, 2021. We have extended the time that we accept incoming calls to enter the system from 2:30 p.m. to 3:00 p.m. This additional time...
  • Recent Rate Increase Changes the Benefit Schedule for January Pandemic-EBT (P-EBT) Benefits
    The USDA Food and Nutrition Service (FNS) granted Rhode Island approval to again issue Pandemic-EBT benefits (P-EBT) to Supplemental Nutrition Assistance Program (SNAP) and non-SNAP households with one or more school-age children who receive free and reduced-price meals at school through the...
  • NEW - SNAP Increases Being Issued in February
    Since March 2020, the Supplemental Nutrition Assistance Program (SNAP) households that were not already receiving the maximum SNAP benefit amount for their household size received an increase to their benefits to bring them to the maximum amount. The federal government approved a similar...

Customer Portal

The RI Department of Human Services (DHS) and HealthSourceRI (HSRI) online Customer Portal increases access to DHS, Health Coverage programs and personal case management by giving customers the ability to apply for benefits, see notices sent by DHS, complete renewal, report income and household changes and other functions. This deck explains more about the portal’s features and how to best use it.

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